Hundreds of Drivers in Virginia Receive Letter Detailing CDL Recall

The Department of Motor Vehicles says that they received information that 5 Star CDL Training, a third-party training and testing site, may have been improperly administering CDL knowledge and skills tests. After an investigation, it was found that 5 Star personnel were “not administering these tests as required by state and federal law and, in some cases, were passing some applicants whose performance did not warrant a passing score.”

Now, drivers who went through the school in question will have to retake their CDL test within 30 days to stay properly licensed.  5 star CDL Training has since replaced questionable instructors and is even offering to help drivers impacted by the investigation by paying for retesting and retraining. 

In response to the issue, the DMV has extended weekend testing hours, established a temporary extra testing site, and have implemented a dedicated customer service representative specifically for the CDL issue. Customers who would like assistance making an appointment to take the CDL knowledge test may email vadmvappts@dmv.virignia.gov. To schedule a CDL road skills test, they may contact Robert Thomas at 804-366-8420.